HANAVI Privacy Policy

HANAVI values your privacy and is dedicated to protecting the personal data of individuals who use the HANAVI — AI Video Editor software.

This Privacy Policy explains clearly and transparently: what data is kept and processed locally on your computer, what data is transmitted to our servers, the purposes for which data is used, the third parties involved in data processing, and your statutory rights regarding your personal data in accordance with Vietnamese regulations on personal data protection.

1. Data Controller Information

• Controller: HANAVI ("HANAVI", "we", "us", or "our").
• Official Website: hanavi.vn.
• Contact Email: info@hanatech.vn.

2. Data Processed Locally on Your Computer (Not Transmitted)

HANAVI is designed with a privacy-first architecture. Most of your sensitive and resource-intensive project assets are processed and stored exclusively on your local computer and are never transmitted to HANAVI servers or any third parties:

• Project Files and Media Assets: All video editing project files, original video footage, audio files, imported images, voiceover recordings, exported final video files, and subtitle files remain stored in the local directories you designate on your hard drive.
• Speech Recognition and Subtitles: Speech-to-text runs on your computer.
• AI Voices on Your Computer: Text-to-speech with AI runs directly on your computer.
• Speaker Separation: Telling apart the different speakers in a recording is done on your computer.
• On-Device Translation: When you turn on on-device translation, text is translated on your computer.
• Voice Samples and Cloned Voices: When you use voice cloning, the sample recording and the cloned voice are stored only on your computer.

3. Data Transmitted to Servers for Online AI Processing

Only when you actively initiate features powered by cloud AI does the software transmit necessary processing data to HANAVI servers:

• Text Data for Processing: This includes dialogue lines, subtitle segments, scripts, or short descriptions and prompts entered by you when requesting draft scripts, movie review generation, or cloud-based AI translation.
• Image Data for AI Rough Cut: So that the AI understands the visuals, the software sends a limited number of low-resolution thumbnails taken from the clips you selected; the original video is not sent.
• Third-Party AI Service Providers: HANAVI's servers may pass this data to third-party AI service providers solely to process and return the result of the request you made. These providers may process data outside Vietnam; by using server-side AI features you consent to this transfer.
• No Training: HANAVI does not use your text, scripts, or extracted thumbnail images to train AI models. Third-party model providers process the data under their own policies.

4. Account and Transaction Data Stored on Servers

To administer your account, deliver services, and manage your entitlement balance, HANAVI servers store the following data:

• Account Information: The email address you used to register, your subscription tier (Free or Pro), and the expiration date of your Pro tier.
• Credit Balance and Logs: Your current Credit balance and a monthly log of your Credit consumption.
• Transaction Records: Records of purchases for subscription tiers or Credit packages, including the package name, payment amount, transaction method, and order status.
• Temporary Login Codes: Temporary one-time password (OTP) codes generated for login verification, which expire automatically after a short duration.
• Security Log: When the app calls the HANAVI server, the server records the request, its result, your IP address and account email to prevent unauthorized access and abuse. This data is encrypted and is not used to track individual behavior. The hanavi.vn website only counts visits and does not store IP addresses.

5. Crash and Error Reporting Data

To improve application stability and resolve software defects, HANAVI includes an error reporting mechanism. This feature is completely controlled by your preference:

• User Options: You can configure the error reporting behavior to one of three settings:
• Ask every time an error occurs (the app prompts you for consent before sending).
• Always send automatically.
• Never send.
• You can change this preference at any time in the Settings menu of the software.
• Data Collected in Error Reports:
• The version number of the HANAVI application installed.
• The version of your Windows operating system.
• A randomly generated local installation identifier.
• The screen name and user action leading to the error.
• The technical error stack trace: The software automatically scrubs and removes all personal project titles and user home folder paths before transmission.
• Account Identifier in Reports: Your account ID is only included in a cryptographically hashed format, and only if you explicitly choose to include it in the report dialog.
• Retention Period: Technical crash reports are retained for up to 12 months for diagnostic and remediation purposes by our technical team, after which they are deleted.

6. Software Updates and Version Verification

When the software checks for updates, it contacts HANAVI's update server to find the latest release. Updates are verified with HANAVI's digital signature. The check records only the basic technical details of an ordinary network request and collects no personal data.

7. Data Security Measures

We implement technical and organizational measures to safeguard your personal data against unauthorized access, loss, destruction, or alteration:

• The software and services use technical measures against tampering and unauthorised modification.
• Account and transaction data are kept on server infrastructure with access control and regular backups.
• Only staff who need it can access server data, and every administrative action is logged.
• All communications between your local computer and HANAVI servers are secured via encrypted network protocols.
• However, no computing system or Internet transmission is completely invulnerable. While we do not promise absolute security, we are committed to maintaining industry-standard technical safeguards to protect your information.

8. Data Retention

• Account information, payment transaction records, and Credit balances are maintained on our servers for as long as your account remains active or until you submit a valid deletion request.
• The security log is deleted automatically after 90 days.
• Crash and error reports are retained for up to 12 months as specified in Section 5.
• All video files, audio tracks, editing projects, and cloned voice files stored on your local computer remain under your full control; we do not store or access this data on your device.

9. Your Rights Regarding Personal Data

Under Vietnamese regulations on personal data protection, you have the following rights regarding your personal information:

• Right to Access and Review: You have the right to view your account details, active subscription status, and Credit balance in the software.
• Right to Rectification: You may request that we correct or update any inaccurate account information.
• Right to Erasure: You have the right to request the permanent deletion of your account and associated personal data stored on HANAVI servers. Upon deletion, your right to use the software and any remaining Credits will be forfeited.
• Right to Withdraw Consent: You can withdraw your consent for error reporting at any time by switching the setting in the software to "Never send".
• Exercising Your Rights: To exercise any of these rights, please send a written request from the email address registered with your HANAVI account to info@hanatech.vn. We will verify and process your request in accordance with statutory procedures and timeframes.

10. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect technological advancements, product updates, or statutory requirements. When updates occur, the revised version will be published on hanavi.vn with the updated effective date. We encourage you to review this Privacy Policy regularly to stay informed about our data protection practices.

11. Contact Information

For any inquiries, requests, or concerns regarding personal data processing and privacy matters in HANAVI, please contact us at:

• Controller: HANAVI
• Email: info@hanatech.vn
• Website: hanavi.vn